Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

dolla gametight

February 28, 2023

5  out of  5 rating by dolla gametight
"State farm is king of great customer service An Stephanie Always have a cheerful greeting when you call an she answers Keep up the good work ... P.s If Stephanie ever leaves I'm leaving too 😁"

Chrys Lang

February 24, 2023

5  out of  5 rating by Chrys Lang
"Great to work with!"

Katelyn Nederhoed

February 24, 2023

5  out of  5 rating by Katelyn Nederhoed
"Taelor’s service was beyond exceptional for not only myself, but my families as well. She is incredibly helpful and knowledgable about the varying components of insurance and made sure everything was easy to understand."

Robert E Cambell

February 16, 2023

5  out of  5 rating by Robert E Cambell
"Luv the help,thanking you in advance."

Agnes Holston

February 8, 2023

5  out of  5 rating by Agnes Holston
"Excellent"

Jennifer V

February 8, 2023

5  out of  5 rating by Jennifer V
"Tealor was a pleasure to get a quote from and she was very professional. Carol also has been very helpful with answering my questions. Very happy to have switched over!"

Mimi Love

February 6, 2023

5  out of  5 rating by Mimi Love
"Wonderful customer service and very knowledgeable. Thank you Stephanie!"

Nancy Thompson

February 3, 2023

5  out of  5 rating by Nancy Thompson
"Stephanie is always eager to help and goes above and beyond what is needed!"

patricia lassiter

February 3, 2023

5  out of  5 rating by patricia lassiter
"Stephanie was amazing and helpful and sympathetic to what was going on with me and that means a lot ."

brandon tyler

February 3, 2023

5  out of  5 rating by brandon tyler
"I spoke with Stephanie today. She was very helpful and delightful to talk with. Persons like her are the reason I choose John Shaffer State Farm."

Sandy Dumas lll

February 2, 2023

5  out of  5 rating by Sandy Dumas lll
"Very good people the team make sure everything is done n well taking care of Before getting off the phone with you"

Diane A. Franklin Maltese

February 2, 2023

5  out of  5 rating by Diane A. Franklin Maltese
"Great service as always!"

Curtis Manley

February 1, 2023

5  out of  5 rating by Curtis Manley
"Thank you Stephanie for all your help"

Donald Dumas

February 1, 2023

5  out of  5 rating by Donald Dumas
"Hello this is Donald I had a good visit with Stephanie at the office downtown and just wanted to compliment her for being nice and my name is Donald Dumas I'm a customer thank you"

Sharon Pressley

January 31, 2023

5  out of  5 rating by Sharon Pressley
"Great Experience!!!"

Liz Harrison

January 31, 2023

5  out of  5 rating by Liz Harrison
"With the help of Kathi Ward, I was able to help a friend with her insurance policy. Kathi was so patient and understanding, as there was a language barrier with this client, making it difficult for her to understand her policy and coverage. Kathi went through everything with her, made sure she understood, printed materials for her, was able to meet with her in person, and even helped her save with her auto coverage! Everyone I spoke to today was so friendly and kind. Thank you, John, and your State Farm team!"

Karen Kemp

January 31, 2023

5  out of  5 rating by Karen Kemp
"Stephanie were very customer service friendly with a smile"

Ashley Ayrhart

January 31, 2023

5  out of  5 rating by Ashley Ayrhart
"I spoke to Summer, she was a delight to speak with and very helpful with the policy for my home. She answered all my questions and explained thing very well. Thank you again!"

D'Andria Willis

January 31, 2023

5  out of  5 rating by D'Andria Willis
"spoke to carol today . she was awesome . very helpful."

Deb Turley

January 31, 2023

5  out of  5 rating by Deb Turley
"Autumn Cabiad was very helpful in getting our automobile insurance. We moved down here from Illinois and was referred to Autumn by my sister. Everything I had another question for her she was able to answer right away! Thanks Autumn!!"

Sybil Bradley

January 30, 2023

5  out of  5 rating by Sybil Bradley
"Great customer service. Carol took care of my concerns with utmost respect and courtesy"

Richard Henthorn

January 30, 2023

5  out of  5 rating by Richard Henthorn
"Carol is Awesome!"

glenn sapp

January 13, 2023

5  out of  5 rating by glenn sapp
"Talked with Kari today and was very wonderful and sweet on helping with my payment and change of address!"

Stephen McCrary

January 4, 2023

5  out of  5 rating by Stephen McCrary
"Taelor Ward helped me with a new policy as I was shopping around. Smart, knowledgeable, assesses needs and preferences with skill and courtesy. Everything went so smoothly it relieved so much anxiety about the process. Thanks for the great service!"

Thomas Ta

December 8, 2022

5  out of  5 rating by Thomas Ta
"Taelor was awesome and helped me tremendously. Saved so much and even was personal enough to offer such other discounts that were super beneficial to saving more! Best insurance company I’ve been with compared to the last 3 I have been with."