State Farm® Insurance Agent John Shaffer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
A F
October 19, 2026
"Ruth Ann was very helpful with sending the documents I needed. She was very professional, informative and pleasant to talk with!"
"A, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Ruth Morrow
October 16, 2026
"I really appreciate the help I received from Travis Thompson with my new State Farm/Ovation Home owners insurance policy. He was very thorough, very kind and persistent in making sure I was getting the best coverage. I was surprised after the paperwork was completed when I also received a very timely refund from my previous HO insurance company, due to the electricity being off in my neighborhood which I received after hurricane Isaias. Again, thank you Travis."
"Hi Ruth, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - John Shaffer, Your State Farm Agent "
Lawanna Dumis
October 13, 2026
"Carol is an amazing agent. She is very personable and has outstanding customer service skills.We just had a hurricane come through our area and she reached out to me just to check on my family!"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
rudy Hickman
October 13, 2026
"Awesome customer interaction, Carol called just to see if we needed any help after the Hurricane. Thanks to the Lord we were spared the damage so many others had. But this agency and Carol should be an example to all"
"rudy, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - John Shaffer and Team "
Daniel Maddox
October 13, 2026
"Carol made the effort to reach out to me after our recent hurricane. She was seemed sincerely concerned about my well being."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Lee Currie
October 8, 2026
"Great people
Easy to work with
Im happy"
"Lee, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Jennifer Quintero
October 7, 2026
"Carol is so sweet and so helpful! Highly recommend!"
"Jennifer, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Ian Johnson
October 6, 2026
"Britton was exceptional! The ONLY reason I went with state farm was because of his diligent work and impressive knowledge answering my questions."
"Thank you so much for the 5 stars, Ian! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Amber Brooks
October 1, 2026
"Jared was great. Explained everything I needed to know and gave me several options for my plan."
"Amber, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Pensacola. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent John Shaffer and Team "
Joanne Frazer
October 1, 2026
"Friendly, fast and courteous service. I now have better coverage at a better price."
"Joanne, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Pensacola insurance team is always here and happy to help. "
Darius Matthews
September 24, 2026
"Jasper he was very nice helping me on the call"
"Darius, Thank you for the great review for Jasper!"
Foncie Saldana
September 23, 2026
"Jared did an excellent job talking to me about my car insurance"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Tina Keane
September 22, 2026
"Jared was very helpful and professional."
"Hi Tina, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - John Shaffer, Your State Farm Agent "
Dominick Maestre
September 18, 2026
"Krista and Summer handled everything I needed prompt and with a friendly attitude!"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Senthil Kumar
September 17, 2026
"Britton was great!! He was super helpful in getting all my questions answered in friendly manner!!!.."
"Thank you for the 5-star review of John Shaffer’s team - we really appreciate your kind words! "
Patty Miller
September 17, 2026
"Ruth Ann was Great helping me with payment issues! She took care of all I needed.. Thank You Ruth Ann for all your Help!!"
"Hi Patty, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Pensacola. If you ever need help, we are just a phone call away! - Your State Farm Agent, John Shaffer "
Jenifer Jomes
September 13, 2026
"Ty Jared. You made an uncomfortable process so easy. My mom appreciated everything you did."
"Thank you so much for the 5 stars, Jenifer! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Heidy Hayden
September 12, 2026
"Jared was awesome!! No pressure, just options."
"Heidy, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Pensacola. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent John Shaffer and Team "
Russ Cunningham
September 9, 2026
"This is a great business. Jared Tehranian is my agent, he is very professional, knowledgeable and efficient."
"Hi Russ, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - John Shaffer, Your State Farm Agent "
Lisa McMillian
September 9, 2026
"My visit was extremely pleasant and very productive. I was greeted with a warm welcome from the receptionist.
Jared, is very knowledgeable and friendly as always 😁. Jared was patient with me about my policies and he also informed me about a new life insurance policy that I hadn’t even considered prior to our conversation.
I will continue working with Jared as long as he works for State Farm as a representative."
"Lisa, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Pensacola. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent John Shaffer and Team "
Woody Lee
September 4, 2026
"Great service thanks!"
"Hi Woody, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - John Shaffer, Your State Farm Agent "
David Cromer
September 4, 2026
"Ruth Ann was very awesome, very professional. Help me with any problem that I had. I would recommend her for anything."
"David, thank you for the amazing review! Our Pensacola insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - John Shaffer, your State Farm Agent "
Kari Jackson
September 3, 2026
"Britton was very helpful and knows his stuff. It was a pleasure to have him sign me up for my car insurance"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on John Shaffer’s team. "
Tim Johnson
September 3, 2026
"Summer made everything easy...
if I could give her 20 stars I would."
"Hi Tim, Thank you for taking the time to leave us a great review. Our team strives to provide excellent customer service daily. "
Monica Sims
August 31, 2026
"Travis ,went over and beyond for me and my husband he made phone call for us and so much more than expected Travis Is an angel thank you for all your hard work !"
"Monica, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "